WHAT DO I DO IF I RECEIVE A FAULTY ITEM IN MY ORDER?

We want to sort out any issues with faulty items straightaway.

As soon as you discover a fault, please contact our Customer Care team with:

  • The order number
  • The faulty item’s name and number
  • A description of the fault

We’ll get back to you as soon as we can and send you a replacement item as quickly as we can.

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